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Part B1 of 8 The Accountable Professional Chapter 24 of 75

Professional Boundaries and Social Media Questions

NMC CBT practice on professional boundaries: relationships with patients, gifts, social media conduct, and worked scenario answers.

JobLabs Editorial
By JobLabs Editorial · UK healthcare reference editorial team
· · Updated · 2 min read

The nurse-patient relationship works because the patient can trust that it is about their care and nothing else. Professional boundaries are the limits that keep it that way, and Part B1 tests whether you can see when one is being crossed, at the bedside and online.

The relationship is never equal. The nurse holds knowledge, access and a degree of power, and the patient is often vulnerable. That imbalance is why boundaries matter: they protect the patient from exploitation and protect public trust in the profession.

Relationships and gifts

You do not pursue personal or sexual relationships with people in your care. The obvious cases are easy; the tested ones are subtler, such as a former patient making an approach after discharge. Discharge does not reset the power imbalance, particularly when care was recent or the person is vulnerable, and pursuing a relationship there can be an abuse of position.

Gifts follow a similar logic. A small token for the ward, within local policy, is usually fine. Money or valuable gifts to you as an individual are not, because they blur the relationship and can take advantage of a grateful, vulnerable person. The graceful decline, with a brief explanation, is the answer the exam wants.

Boundaries online

Social media is where boundaries get crossed by accident. Three things recur in questions. You do not connect with current patients online, because it compromises confidentiality and objectivity. You do not post anything that could identify a patient, and a background in a photo can identify someone as surely as a name. And you do not post abusive or discriminatory content, on or off duty, because your conduct online falls under the same Code as your conduct at work.

The point that catches people out: being off duty or “private” does not place your behaviour beyond professional scrutiny. If a post could undermine trust in the profession, it can raise a fitness-to-practise concern. Next: equality, diversity and culturally sensitive care. Five boundary scenarios first.

Sources & further reading

  1. 1NMC — Social media guidancenmc.org.uk
  2. 2NMC — The Codenmc.org.uk
  3. 3RCN — Using social media responsiblyrcn.org.uk
Key takeaway from Professional Boundaries and Social Media Questions

Frequently asked questions

Can I accept a gift from a patient?
A small token such as a box of chocolates for the ward is usually fine, following local policy. Accepting money, expensive gifts, or anything that could look like it buys influence is not, because it blurs the professional relationship and can exploit a vulnerable person.
Can I be friends with a patient on social media?
You should not accept or send friend requests to current patients. It blurs the professional boundary and can compromise confidentiality and objectivity. If a patient makes contact online, you decline politely and keep the relationship professional.
What can go wrong on social media as a nurse?
Sharing anything that could identify a patient, posting confidential information, being abusive or discriminatory, or behaving in a way that undermines public trust in the profession. You are accountable for your conduct online just as you are at work.

Check your understanding

Quick quiz: Professional Boundaries and Social Media Questions

5questions. Click an answer to see the explanation. Your score is saved on this device only.

  1. 1

    A patient you are caring for sends you a friend request on social media during their admission. What should you do?

  2. 2

    A patient offers you £50 as thanks for good care. How should you respond?

  3. 3

    A colleague posts a photo from the ward online. A patient is visible in the background. Why is this a problem?

  4. 4

    Outside work, a nurse posts abusive comments about a named colleague. Does this concern their registration?

  5. 5

    A former patient begins a personal relationship approach after discharge. What should the nurse consider?

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