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UK Recruitment Glossary

Acas

Alex By Alex · 12-year UK recruiter · Updated April 2026

In recruiter context

Acas is the first stop for most UK employment disputes. Anyone planning to bring an Employment Tribunal claim must contact Acas first under early conciliation rules — they'll attempt to broker a settlement before tribunal. Their telephone helpline (0300 123 1100) is free for both employees and employers. Practically: useful for grievance escalation, redundancy procedure questions, and discrimination cases. Their published code of practice is what tribunals reference when assessing whether an employer's conduct was reasonable.

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